Privacy Policy

Introduction

Calgary Halloween is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services, including our AI assistant Dusty.

1. Information We Collect

Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, and any profile information you choose to provide.
• Messages & Stories: When you interact with Dusty or submit Halloween stories, we collect and store the text of your messages and submissions.
• Newsletter Signup: When you subscribe to The Calgary Roundup, we collect your email address and first name.
• Directory Submissions: When you submit listing information, we collect business names, addresses, phone numbers, and any notes you provide.

Information Collected Automatically

• Usage Data: We collect information about how you interact with our site, including page views, clicks, and referral sources.
• Device Information: We collect device type, browser type, and operating system information.
• IP Address & Location: We collect your IP address and approximate geographic location for analytics purposes.
• Cookies: We use cookies and similar tracking technologies to enhance your experience.

2. Personal Information Redaction

We take privacy seriously. When you share messages or stories with Dusty, our systems automatically redact sensitive personal information including:

• Email addresses
• Phone numbers
• Street addresses and postal codes
• Credit card numbers
• Social insurance numbers and government IDs

This redacted information is not stored in our logs or used for any purpose. Only the non-sensitive content of your message is retained for improving Dusty and our services.

3. How We Use Your Information

We use the information we collect for:

• Providing, operating, and improving our services and Dusty AI
• Responding to your inquiries and requests
• Sending newsletter updates and marketing communications (with your consent)
• Analyzing usage patterns and site performance
• Preventing fraud and enforcing our terms of service
• Complying with legal obligations

4. How We Share Your Information

Public Sharing

Stories and Halloween submissions you share may be featured on our website or in The Calgary Roundup newsletter. If your story is selected for publication, we will display only your first name and the story content. You always have the option to keep your submission private.

Service Providers

We may share your information with third-party service providers who assist us in operating our website and conducting our business, including:

• Supabase (database and authentication)
• Google Analytics (analytics)
• Email service providers (newsletter delivery)

Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement comprehensive security measures to protect your information, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate information.
• Deletion: You can request deletion of your account and associated data.
• Opt-Out: You can opt out of marketing communications at any time.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date below. Your continued use of our services following the posting of a revised Privacy Policy constitutes your acceptance of the changes.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Calgary Halloween
Part of the CalgaryRodeo Network
Calgary, Alberta, Canada
Visit CalgaryRodeo.com